We have a clear refund policy. If you have doubts contact us and clarify before signing in the contract.
100% Refund:
- We offer a 100% refund for Logo designs if you are not satisfied with the designs.
- We will refund 100% if the project is not yet started or scheduled. Once the project is started and if you like to cancel we will reduce the amount for the number of hours spent on the project + initial communication and for Project management and refund the rest.
Partial Refund:
Due to the nature of our business, we don’t offer 100% refund or money back for some of our services like custom web development and mobile development. We offer partial refunds after adjusting the work done. If you don’t want to continue with our service, then you may cancel your service by sending us an Email.
The cost of APIs and any third-party licenses will be deducted before refunding.
Project source files will be delivered till we completed them before refunds as zipping file/FTP uploads.
No refund:
As per our SEO contract, we do not refund for initial SEO setup or Link building, since the SEO process and deliverables are irreversible.
If the project is started, and if you want to cancel it, No refund will be provided.
Bank wire fees or PayPal charges will be applied on refunds.
We also do not refund domain name registrations done through us, since no registration providers such as Godaddy etc will refund us.
Refund period:
Refunds will be made within 4-6 weeks from the date of cancellation. No interest will be provided during the period.