7 Reasons for Web Project Failures – Web Development Client Mistakes and How to Avoid Them

Why web projects fail?

7 reasons for web project failures – Case studies and solutions

Web development involves parties, including web developers, designers and clients. Sometimes when the web development team does everything, projects can still face challenges originating from the clients side. In this blog post, we will delve into mistakes made by clients. 7 reasons for web project failures! And we will also provide practical solutions.

1. Insufficient Marketing Strategy


Imagine you have launched an eCommerce website that sells customized products. Despite having a website, sales are happening at a slow pace. What went wrong? Perhaps you overlooked the importance of marketing.


Create a marketing strategy that encompasses different channels, like SEO (Search Engine Optimization) PPC (Pay Per Click advertising) and social media engagement.

Example: Take inspiration from Chewy.com, a name in the supplies eCommerce industry that invests significantly in online advertising SEO strategies and customer engagement tactics.

2. Inadequate Product Positioning


You have developed an eCommerce platform for selling tech gadgets. However, the platform also includes items such, as clothing and books which confuses your target audience.


Ensure that your products are positioned to cater to your target audience.
Use case:  Apple goes beyond selling gadgets; they offer an experience. They have positioned themselves as a high-end brand. Their website clearly reflects this philosophy.

3. Disregarding expert advice on Design


Disregarding expert advice, on UI/UX design and insisting on preferences can result in a website that is challenging to navigate.


Trust the expertise of your development team when it comes to design, and consider conducting A/B testing to gather user preference data.

Use case:

Despite recommendations, a startup refused to use a hamburger menu for navigation, which ultimately led to mobile engagement. However, after implementing the change, mobile user engagement increased by 30%.

4. Unrealistic Budget


Having unrealistic expectations regarding budget and timeline can result in a product of quality when trying to achieve a feature rich website on limited resources or within an impractical timeframe.


Have discussions with your development team about project scope and costs to ensure expectations.

Use case

A company aimed to build a social media platform in two months. Due, to the timeline, essential features were left out, resulting in a launch.

5. Lack of Communication


When there is unclear communication, misunderstandings can arise, leading to project delays and scope creep.


To mitigate this, it is essential to maintain lines of communication by having check ins and providing updates.


For instance, a client who was not actively involved during the development phase ended up dissatisfied, with the product. This resulted in work and delays that could have been avoided with communication.

6. Neglecting Mobile Responsiveness


Disregarding the needs of users can result in a loss of market share.


It is crucial to ensure that your website is mobile responsive or consider developing an app.


Considering that over 60% of their web traffic came from devices, Walmart decided to prioritize responsiveness. As a result, they witnessed a 31% increase in sales.

7. Failure to Invest in Maintenance and Updates


A website cannot be treated as something you set up once and forget about. It requires updates and ongoing maintenance.


From the beginning, it is important to plan for long term maintenance and updates.


Sony experienced a breach in 2011 due to outdated web software. However, following the breach incident they made investments, in web maintenance which effectively reduced security vulnerabilities.

In conclusion,

Neglecting to address these errors made by clients, in web development projects, can have effects, on both finances and reputation. Achieving a web development project often relies on a devised approach that combines the technical skills of developers with a clear vision provided by the client.

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