10 Questions to ask your clients after project delivery (Updated: Jan 2025)

Benny September 13, 2010 12 comments

Vendors/Clients or web Development Teams often ignore project feedback that is valuable in building a successful team and company. Client feedback is essential to building a successful business. After completing a Web Development, Mobile Development, SEO or any other project, a team’s self-evaluation should prioritize insights provided by the client. We’ve found that dedicating 10–15 minutes to a thoughtful feedback questionnaire can yield valuable improvements. This simple tool enhances our understanding of your needs and results in better deliverables overall.

If you can convince your customer to respond, remember – you have an important tool that can help you improve. A simple web project delivery time questionnaire would help you improve your deliverables much.

Here are they:

1. What do you think about the final deliverable(s)?
2. Was there any moment(s) that frustrated you? Do you think we could have avoided it?
   

   Project feedback questions are tools to improve!

3. How would you describe our development process? Are there any specific areas where you think we could improve?
4. Did our team ask enough questions to understand the scope well?
5. Did we give enough time for you to check our interim updates?
6. Do you feel like our team accurately understood your requirements? Are there any details where we can improve our communication?
7. How responsive was our team to your feedback and concerns?
8. Do you feel the final deliverable provides value to your business? (Is it possible to give is a testimony?)
9. Will you come back to us in the future? (For new clients)
10. What is your overall rating for us on this project?. (Note: You can give a five or ten stars based rating system)

You can even build an online survey using Zoho or Typeform to capture them and store them in a database.

I recommend that you use these online questions as a way to send emails or databases or both so that these comments can be easily reviewed at the project review meeting. In addition, management can discuss each feedback to identify any defects, improve the system or help people get better performance.

If you want to have them as a PHP-MySQL form or a WordPress plugin (that comes as an Email to you send your opinion here), we will send a copy of the file, which you can host your own server.

 

Do you you have web or Mobile project in mind?

We at Macronimous can help you with our expert development team.

Feel free to ask us today for a no-obligation Consulting.

contact now