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Thanks to stormy Knight. He explainsthe
20 reasons to own a web site for your business. See the copyright
information below this article.
1. To Establish A Presence
Approximately 750 million people worldwide
have access to the World Wide Web (WWW). No matter what your
business is, you can't ignore 750 million people. To be a
part of that community and show that you are interested in
serving them, you need to be on the WWW for them. You know
your competitors will.
2. To Network
A lot of what passes for business is
simply nothing more than making connections with other people.
Every smart business person knows, it's not what you know,
it's who you know. Passing out your business card is part
of every good meeting and every business person can tell more
than one story how a chance meeting turned into the big deal.
Well, what if you could pass out your business card to thousands,
maybe millions of potential clients and partners, saying this
is what I do and if you are ever in need of my services, this
is how you can reach me. You can, 24 hours a day, inexpensively
and simply, on the WWW.
3. To Make Business Information
Available
What is basic business information?
Think of a Yellow Pages ad. What are your hours? What do you
do? How can someone contact you? What methods of payment do
you take? Where are you located at? Now think of a Yellow
Pages ad where you have instant communication. What is today's
special? Today's interest rate? Next week's parking lot sale
information? If you could keep your customer informed of every
reason why they should do business with you, don't you think
you could do more business? You can on the WWW.
4. To Serve Your Customers
Making business information available
is one of the most important ways to serve your customers.
But if you look at serving the customer, you'll find even
more ways to use WWW technology. How about making forms available
to pre-qualify for loans, or have your staff do a search for
that classic jazz record your customer is looking for, without
tying up your staff on the phone to take down the information?
Allow your customer to punch in sizes and check it against
a database that tells him what color of jacket is available
in your store? All this can be done, simply and quickly, on
the WWW.
5. To Heighten Public Interest
You won't get Newsweek magazine to
write up your local store opening, but you might get them
to write up your Web Page address if it is something new and
interesting. Even if Newsweek would write about your local
store opening, you wouldn't benefit from someone in a distant
city reading about it, unless of course, they were coming
to your town sometime soon. With Web page information, anybody
anywhere who can access the Web and hears about you is a potential
visitor to your Web site and a potential customer for your
information there.
6. To Release Time Sensitive Materials
What if your materials need to be released
no earlier than midnight? The quarterly earnings statement,
the grand prize winner, the press kit for the much anticipated
film, the merger news? Well, you sent out the materials to
the press with "The-do-not-release-before-such-and-such-time"
statement and hope for the best. Now the information can be
made available at midnight or any time you specify, with all
related materials such as photographs, bios, etc. released
at exactly the same time. Imagine the anticipation of "All
materials will be made available on our Web site at 12:01
AM". The scoop goes to those that wait for the information
to be posted, not the one who releases your information early.
7. To Sell Things
Many people think that this is the
number 1 thing to do with the World Wide Web, but we made
it number seven to make it clear that we think you should
consider selling things on the Internet and the World Wide
Web after you have done all the things above and maybe even
after doing quite a few more things from this list. Why? Well,
the answer is complex but the best way to put it is, do you
consider the telephone the best place to sell things? Probably
not. You probably consider the telephone a tool that allows
you to communicate with your customer, which in turn helps
you sell things. Well, that's how we think you should consider
the WWW. The technology is different, of course, but before
people decide to become customers, they want to know about
you, what you do and what you can do for them. Which you can
do easily and inexpensively on the WWW. Then you might be
able to turn them into customers.
8. To make pictures, sound and
film files available
What if your widget is great, but people
would really love it if they could see it in action? The album
is great but with no airplay, nobody knows that it sounds
great? A picture is worth a thousand words, but you don't
have the space for a thousand words? The WWW allows you to
add sound, pictures and short movie files to your company's
info if that will serve your potential customers. No brochure
will do that.
9. To reach a highly desirable
demographic market
The demographic of the WWW user is
probably the highest mass-market demographic available. Usually
college-educated or being college educated, making a high
salary or soon to make a high salary, it's no wonder that
Wired magazine, the magazine of choice to the Internet community,
has no problem getting Lexus and other high-end marketer's
advertising. Even with the addition of the commercial on-line
community, the demographic will remain high for many years
to come.
10. To Answer Frequently Asked
questions
Whoever answers the phones in your
organization can tell you, their time is usually spent answering
the same questions over and over again. These are the questions
customers and potential customers want to know the answer
to before they deal with you. Post them on a WWW page and
you will have removed another barrier to doing business with
you and freed up some time for that harried phone operator.
11. To
Stay In Contact With Salespeople
Your employees on the road may need
up-to-the-minute information that will help them make the
sale or pull together the deal. If you know what that information
is, you can keep it posted in complete privacy on the WWW.
A quick local phone call can keep your staff supplied with
the most detailed information, without long distance phone
bills and tying up the staff at the home office.
12. To Open International Markets
You may not be able to make sense of
the mail, phone and regulation systems in all your potential
international markets, but with a Web page, you can open up
a dialogue with international markets as easily as with the
company across the street. As a matter-of-fact, before you
go onto the Web, you should decide how you want to handle
the international business that will come your way, because
your postings are certain to bring international opportunities
your way, whether it is part of your plan or not. Another
added benefit; if your company has offices overseas, they
can access the home offices information for the price of a
local phone call.
13. To Create a 24 Hour Service
If you've ever remembered too late
or too early to call the opposite coast, you know the hassle.
We're not all on the same schedule. Business is worldwide
but your office hours aren't. Trying to reach Asia or Europe
is even more frustrating. But Web pages serve the client,
customer and partner 24 hours a day, seven days a week. No
overtime either. It can customize information to match needs
and collect important information that will put you ahead
of the competition, even before they get into the office.
14. To Make Changing Information
Available Quickly
Sometimes, information changes before
it gets off the press. Now you have a pile of expensive, worthless
paper. Electronic publishing changes with your needs. No paper,
no ink, no printer's bill. You can even attach your web page
to a database which customizes the page's output to a database
you can change as many times in a day as you need. No printed
piece can match that flexibility.
15. To Allow Feedback From Customers
You pass out the brochure, the catalog,
the booklet. But it doesn't work. No sales, no calls, no leads.
What went wrong? Wrong color, wrong price, wrong market? Keep
testing, the marketing books say, and you'll eventually find
out what went wrong. That's great for the big boys with deep
pockets, but who is paying the bills? You are and you don't
have the time nor the money to wait for the answer. With a
Web page, you can ask for feedback and get it instantaneously
with no extra cost. An instant e-mail response can be built
into Web pages and can get the answer while its fresh in your
customers mind, without the cost and lack of response of business
reply mail.
16. To Test Market New Services and
Products
Tied into the reason above, we all
know the cost of rolling out a new product. Advertising, advertising,
advertising, PR and advertising. Expensive, expensive, expensive.
Once you have been on the Web and know what to expect from
those who are seeing your page, they are the least expensive
market for you to reach. They will also let you know what
they think of your product faster, easier and much less expensively
than any other market you may reach. For the cost of a page
or two of Web programming, you can have a crystal ball into
where to position your product or service in the marketplace.
Amazing.
17. To Reach The Media
Every kind of business needs the exposure
that the media can bring, as we touched on in reason #5 "To
Heighten Public Interest", but what if your business
is reaching the media, as a newswire, a publicist or a public
policy group. The media is the most wired profession today,
since their main product is information and they can get it
more quickly, cheaply and easily on-line. On-line press kits
are becoming more and more common, since they work with the
digital environment of more and more pressrooms. Digital images
can be put in place without the stripping and shooting of
the old pressrooms and digital text can be edited and outputted
on tight deadlines. All the these can be made available on
a Web page.
18. To Reach The Education and
Youth Market
If your market is education, consider
that most universities already offer Internet access to their
students and most K-12's will be on the Internet within the
next few years. Books, athletic shoes, study courses, youth
fashion and anything else that would want to reach these overlapping
markets needs to be on the Web. Even with the coming of the
commercial on-line services and their somewhat older populations
there will be nothing but growth in the percentage of the
under 25 market that will be on-line.
19. To Reach The Specialized Market
Sell fish tanks, art reproductions,
flying lessons? You may think that the Internet is not a good
place to be. Well, think again. The Internet isn't just computer
science students anymore. With the 70 million and growing
users of the WWW, even the most narrowly defined interest
group will be represented in large numbers. Since the Web
has several very good search programs, your interest group
will be able to find you, or your competitors.
20. To Serve Your Local Market
We've talked about the power to serve
the world with a Web page. How about your neighborhood? If
you are located in San Francisco Bay Area, the Raleigh NC
area, Boston or New York, there is probably enough local customers
with Web access to make it worth your while to consider Web
marketing. A local Palo Alto, CA restaurant even takes lunch
orders through the Internet! But no matter where you are,
if the big client has Web access, you should be there too.

Macronimous.com
uses this articles with written permission from the author.
This article or even a part of it can not be reproduced or
used in any format without the author Stromy Knight's permission.
See the copyright information below.
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