| LEGAL RISKS
Email is a business communication tool and users are obliged
to use this tool in a responsible, effective and lawful manner.
Although by its nature email seems to be less formal than other
written communication, the same laws apply. Therefore, it is important
that users are aware of the legal risks of e-mail:
· If you send emails with any libelous,
defamatory, offensive, racist or obscene remarks, you and Macronimous.com
can be held liable.
· If you forward emails with any libelous, defamatory, offensive,
racist or obscene remarks, you and Macronimous.com can be held liable.
· If you unlawfully forward confidential information, you
and Macronimous.com can be held liable.
· If you unlawfully forward or copy messages without permission,
you and Macronimous.com can be held liable for copyright infringement.
· If you send an attachment that contains a virus, you and
Macronimous.com can be held liable.
By following the guidelines in this policy, the
email user can minimize the legal risks involved in the use of e-mail.
If any user disregards the rules set out in this Email Policy, the
user will be fully liable and Macronimous.com will disassociate itself
from the user as far as legally possible.
LEGAL REQUIREMENTS
The following rules are required by law and are to be strictly adhered
to:
· It is strictly prohibited to send or
forward emails containing libelous, defamatory, offensive, racist
or obscene remarks. If you receive an e-mail of this nature, you
must promptly notify your supervisor.
· Do not forward a message without acquiring permission from
the sender first.· Do not send unsolicited email messages.
· Do not forge or attempt to forge email messages.
· Do not send email messages using another person’s
email account.
· Do not copy a message or attachment belonging to another
user without permission of the originator.
· Do not disguise or attempt to disguise your identity when
sending mails.
BEST PRACTICES
Macronimous.com considers email as an important means of communication
and recognizes the importance of proper email content and speedy
replies in conveying a professional image and delivering good customer
service. Therefore Macronimous.com wishes users to adhere to the following
guidelines:
· Writing emails:
o Write well-structured emails and use short, descriptive subjects.
o Macronimous.com’s email style is informal. This means that sentences
can be short and to the point. You can start your e-mail with ‘Hi’,
or ‘Dear’, and the name of the person. Messages can
be ended with ‘Best Regards’. The use of Internet abbreviations
and characters such as smileys however, is not encouraged.
o Signatures must include your name, job title and company name.
A disclaimer will be added underneath your signature (see Disclaimer)
o Use the spell checker before you send out an email.
o Do not send unnecessary attachments. Compress attachments larger
than 200K before sending them.
o Do not write emails in capitals.
o Do not use cc: or bcc: fields unless the cc: or bcc: recipient
is aware that you will be copying a mail to him/her and knows what
action, if any, to take.
o If you forward mails, state clearly what action you expect the
recipient to take.
o Only send emails of which the content could be displayed on a
public notice board. If they cannot be displayed publicly in their
current state, consider rephrasing the email, using other means
of communication, or protecting information by using a password
(see confidential).
o Only mark emails as important if they really are important.
· Replying to emails:
o Emails should be answered within at least 8 working hours, but
users must endeavor to answer priority emails within 4 hours.
o Priority emails are emails from existing customers and business
partners.
· Newsgroups:
o Users need to request permission from their supervisor before
subscribing to a newsletter or news group.
· Maintenance:
o Delete any email messages that you do not need to have a copy
of, and set your email client to automatically empty your ‘deleted
items’ on closing.
PERSONAL USE
Although Macronimous.com’s email system is meant for business
use, Macronimous.com allows the reasonable use of email for personal
use if certain guidelines are adhered to:
· Personal use of email should not interfere with work.
· Personal emails must also adhere to the guidelines in this
policy.
· Personal emails are kept in a separate folder, named ‘Private’.
The emails in this folder must be deleted weekly so as not to clog
up the system.
· The forwarding of chain letters, junk mail, jokes and executables
is strictly forbidden.· On average, users are not allowed
to send more than 2 personal emails a day.
· Do not send mass mailings.
· All messages distributed via the company’s email
system, even personal emails, are Macronimous.com’s property.
CONFIDENTIAL INFORMATION
Avoid sending confidential information by e-mail. If you do, you
must secure the information by including it in a Microsoft Word
or Excel file and protecting it with a password. Then provide the
recipient with the password by means of other communication, for
instance by telephone.
DISCLAIMER
The following disclaimer will be added to each outgoing email:‘This
email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error please notify
the system manager. Please note that any views or opinions presented
in this email are solely those of the author and do not necessarily
represent those of the company. Finally, the recipient should check
this email and any attachments for the presence of viruses. The
company accepts no liability for any damage caused by any virus
transmitted by this email
SYSTEM MONITORING
You must have no expectation of privacy in anything you create,
store, send or receive on the company’s computer system. Your
emails can be monitored without prior notification if Macronimous.com
deems this necessary. If there is evidence that you are not adhering
to the guidelines set out in this policy, the Macronimous.com reserves
the right to take disciplinary action, including termination and/or
legal action.
EMAIL ACCOUNTS
All email accounts maintained on our email systems are property
of Macronimous. com. Passwords should not be given to other people
and should be changed once a month. Email accounts not used for
60 days will be deactivated and possibly deleted.
QUESTIONS If you have any questions or comments about this Email
Policy, please contact Benny A, +91 94432 80666,
. If you do not have any questions Macronimous.com presumes that
you understand and are aware of the rules and guidelines in this
Email Policy and will adhere to them.
ANTI SPAM POLICY:
We hate Spam and we never send SPAM messages. If you have received
mails from any of our accounts, and which ia not related to you,
Please just forward that and we will take necessary care to avoid
such mails coming to you by mia stake. If you send a mail to
we will take necessary actions on that.
DECLARATION I have read, understand
and acknowledge receipt of the Email policy. I will comply with
the guidelines set out in this policy and understand that failure
to do so might result in disciplinary or legal action.
Name: A. Benny
Date: 12.10.2003
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